Last updated: November 12, 2026
These terms apply to purchases and trade-ins with Phantum Nine LLC (“Phantum Nine”, “we”, “us”), which operates this website. By placing an order or submitting a trade-in, you agree to them.
1. Orders and pricing
All prices are in US dollars and exclude sales tax, shipping and any import duties. Prices shown in other currencies are estimates only. Prices of discontinued, limited-edition and collectible items follow the market and can change at any time; the price that applies is the one shown when you place your order. An order is accepted when we ship it. We may cancel an order and refund you in full if an item is out of stock or mispriced, or if we suspect fraud.
2. Payment
Payment is taken at checkout. We currently accept Bitcoin, processed by our own payment server; card and PayPal payments may be added later and are then processed by those providers. We may place orders on hold for verification and may ask for identification.
3. Paying with Bitcoin
- The amount of Bitcoin to send is calculated from the US dollar total at the exchange rate when your payment page is created. It is valid for 30 minutes. If the payment page expires before your payment is seen, we cancel the order, and any amount that arrives late is refunded or applied to a new order at the current rate.
- Your payment counts as received after 1 confirmation on the Bitcoin network.
- If you send less than the amount due, we will contact you to pay the difference or to refund what you sent. If you send more, we refund the excess on request.
- Bitcoin transactions can’t be reversed or charged back. Send the exact amount, on the Bitcoin network, to the address on your payment page, from a wallet you control. We aren’t responsible for funds sent to the wrong address, on another network or in another currency.
- Bitcoin network fees for your payment are paid by you. Refunds are made in Bitcoin as described in our returns policy.
- We may refuse payments we believe come from a sanctioned person or region, or from the proceeds of crime, and may report them as required by law.
4. Shipping and risk
Delivery times are estimates. Title and risk pass to you on delivery. International customers are the importer of record and are responsible for duties, taxes and compliance with local import laws. We don’t ship to countries subject to US sanctions.
5. Condition grades and warranty
Pre-owned products are sold according to our published grading guide and warranty.
6. Trading cards and collectibles
Grades on graded cards are given by independent grading companies (such as PSA, BGS and CGC); we sell graded cards as slabbed and don’t guarantee that another grader would give the same grade. Sealed boxes and packs are sold factory sealed, and we can’t guarantee their contents. Collectibles are sold for enjoyment, not as investments: their value can go down as well as up, and nothing on this site is investment advice.
7. Returns
Returns are handled under our returns policy.
8. Trade-ins
Trade-in quotes are estimates valid for 14 days and subject to inspection. You must be at least 18, the legal owner of the device, and able to show valid photo ID. We refuse stolen, blacklisted, finance-locked or banned devices and may report suspected stolen property to law enforcement. If you decline a revised offer, we return the device at no cost. Store credit is issued as a single-use code, has no cash value and can’t be exchanged for cash.
9. Trademarks and images
PlayStation, Xbox, Nintendo Switch, Steam Deck, ROG, SCUF, Analogue, Pokémon, Magic: The Gathering, Yu-Gi-Oh!, One Piece Card Game, Disney Lorcana, Topps, Panini and other names and logos are trademarks of their respective owners. Phantum Nine is an independent retailer and is not affiliated with or endorsed by Sony, Microsoft, Nintendo, Valve, ASUS, Corsair, Analogue, The Pokémon Company, Wizards of the Coast, Konami, Bandai, Disney, Topps, Panini or any other manufacturer. Product photos are for illustration; the listing describes exactly what you receive.
10. Limitation of liability
To the extent permitted by law, our liability for any claim is limited to the amount you paid for the product, and we aren’t liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer protection law.
11. Changes
We may update these terms. The version shown when you place your order applies to that order.
12. Governing law and contact
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Questions: support@phantumnine.com.