Every pre-owned console is tested by Phantum Nine and given one of three grades. Grades describe cosmetic condition only. Every grade is fully working.
New
Factory sealed
Brand new and factory sealed in the original packaging.
Manufacturer warranty
SealedRefurbished A
Like new
Like new with no visible marks. Fully tested, cleaned and data-wiped.
12-month warranty
Tested by Phantum NineRefurbished B
Light scuffs
Light scuffs or minor marks you may notice up close. Fully tested, cleaned and data-wiped.
6-month warranty
Tested by Phantum NineUsed C
Visible wear
Visible wear such as scratches or scuffs. Fully working, tested and data-wiped.
90-day warranty
Tested by Phantum NineOur testing process
- Power-on and full stress test (fans, temperatures, stability)
- Disc drive read test (disc models)
- Every port: HDMI, USB, Ethernet and power
- Wi-Fi, Bluetooth and controller pairing
- Storage health check and full factory reset
- Controller check: buttons, sticks (drift test), triggers, battery
- Deep clean and sanitize
What’s in the box
Pre-owned units include the console, a tested controller (where the product listing says so) and the power and HDMI cables needed to play. Original retail packaging isn’t guaranteed. The product page lists exactly what’s included.